Log in to your Whop account
Sign in to the Whop account you used to join PokeFinder. Confirm the membership is active before moving on.
Four short steps. The checklist below remembers where you left off so you can close the tab and come back without starting over.
Use the same Whop account and the same Discord account the whole way through. That is the part most people mess up.
Sign in to the Whop account you used to join PokeFinder. Confirm the membership is active before moving on.
Inside Whop, connect the Discord account you want your roles on. Do not link one Discord account and join the server on another.
Join with the exact same Discord account you linked to Whop. That keeps the membership sync clean.
Go back to your PokeFinder page in Whop and open the membership. If Discord is linked and you joined the server, claiming access is what syncs the role.
Most access issues come from mixing accounts: paying with one Whop login, linking a different Discord account, then joining the server on a third. Pick one Whop account and one Discord account and stay consistent.
Go back to your PokeFinder membership in Whop and claim access. That is what usually triggers the role assignment. Give Discord a few seconds, then refresh.
Disconnect the wrong Discord account in Whop, reconnect the correct one, then claim access again so the roles are reassigned.
Read the Whop account transfer guideYou may be signed into the wrong Whop account or email. Check the email on the purchase receipt and make sure that is the account you are using.
Start the trial first, then come back here and run through the checklist.
Start your trialOpen support in Discord or send an email. The fastest fixes usually come from checking which Whop account and Discord account are actually linked.